Return and Cancellation Policy

Return and Cancellation Policy

Thanks for shopping at www.botshape.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 10 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Cancellation

  • You may contact us to cancel your order withing 24 hours of placing the order provided it is not dispatched.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit depending on your card issuer’s policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are nonrefundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.